In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Technical support hours of operation are weekdays 8:00am-5:00pm Pacific Time.
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the Check Ticket Status form.
We provide archives and history of all your support requests complete with responses.